Privacy Policy

Last update: December 03, 2021

Thank you for your interest in EXPAI! We are committed to protecting the privacy of the individuals who visit our websites, (“Visitors”), including all subdomains (“Websites”) and users of any version of our software (“Service”) who are registered, subscribed, or using our Service under an agreement with us (“Users”) (collectively “you”). This Privacy Policy applies to you and to the EXPAI family of companies, including Explainable AI S.L (B05413463), Sardenya 174 – 08013 – Barcelona (collectively “EXPAI”, “us”, or “we”). You can contact us at [email protected]


This Privacy Policy sets forth EXPAI’s policy with respect to information, including personally identifiable information (“Personal Data”) and other information collected from Visitors and Users. This Privacy Policy is also relevant to any Personal Data or other information collected from contacts via tools, events, ore hosted content on other platforms.


This policy describes the information we receive and process and how it is used. Please review this Privacy Policy carefully. Any use of information or Personal Data received from you shall always be limited to the following purposes: (i) helping us improve our websites; (ii) helping us improve our Service; (iii) helping us engage with you about our Service; (iv) helping us provide our Service to you and others; and (v) helping us provide support for the Service to you and others. We will not sell any of your information or Personal Data.


By visiting any of our Websites or using our Service, you accept and consent to this Privacy Policy.


Source of the data


EXPAI may obtain personal data if you are a customer of any of our services, a user of our web site, or have merely shown an interest in our company through one of the forms available on our website.

Our services are not available to minors under the age of 14.


Purpose of data procesing


Customer and user data

    1. Website contact form: the personal data gathered from this form will only be used to deal with the enquiries made and, where requested, to manage a demonstration of our services.
    1. Customers: should you contract any of our services, we will only use your personal details for administration purposes.

In both cases we can use your data in order to provide you with information about our services in any possible form, especially by electronic means.


Employee and application data

    1. Data from applicants for vacancies at EXPAI: should you send us your CV or have a job interview at our offices, you data will be used to cover any vacancies in our company. If you are appointed, your personal data will only be used to manage the working relationship with EXPAI.


For how long do we keep your data?

The data gathered by EXPAI, provided that you do not expressly request cancellation of the services. Should you contract a service, your personal data will be kept to cover our accounting and tax liabilities, along with any others administration purposes.

Where you have given us authorisation to send you promotions from EXPAI in line with your preferences, we will process this data until you revoke or withdraw your consent.

In terms of employment data, this will be processed for as long as said relationship remains valid and, once ended, for the time necessary to respond to any breaches in this area. Where you have sent us your CV or have had an interview for a job vacancy, your personal data will be filed for one year, after which it will be deleted from our systems unless you have been selected.


Legal grounds


The legal grounds for being able to process your personal data for use of the web site or to send promotions based on your consumer habits will be your consent.

If you have contracted a service from EXPAI, the legal grounds for processing will be compliance with the contractual relationship.

The personal data relating to our employees will be processed to comply with the contractual relationship.




Transfer of data to third parties

EXPAI will never transfer your personal data to third parties, except where there is a law that compels us to do so.


Type of data processed


Customer and user data.

  • Identification data (forename, surnames)
  • Contact data (e-mail, telephone number, address)
  • Tax numbers


Employee and applicant data.

  • Professional experience
  • Education




You are entitled to:

  • Withdraw your consent for the processing of your data
  • Access the personal data
  • Rectify the personal data
  • Erase the personal data
  • File a claim or a petition for the protection of your rights with the Spanish Data Protection Agency or with the regional data protection agency, where applicable
  • Be informed of any security incident that might affect your rights
  • Restrict processing


Changes to this privacy policy


We may update this Privacy Policy from time to time. If we have your email address, we will send you a notification of any updates. Otherwise, you can check for updates by checking the date of last revision shown at the beginning of this Privacy Policy.


How to contact us


If you have questions about this Privacy Policy, please reach out to us at [email protected].